Q: Can we pay thru Bank Deposit?
A: Yes, there's an option on the website, but please read carefully the notes and instructions that we have provided before checking out your order.
Q: How about Store Deposit? Can i still drop by at the your store and place my pre-order?
A: Yes, we have provided that option as well.
Q: I saw you have Paypal option for payment, may i know more about this?
A: Our Paypal requires full payment for every checkout order, additional 5% Paypal fee will be added.
Q: Where do i send my proof of deposit?
A. Please send it here firstname.lastname@example.org. This strictly applies for website orders only.
Q: What is a MANUAL ORDER, I've seen this on your FB page numerous times?
A: If you ordered thru our Facebook Group / Page, Store Branches without using our Website, your order will be placed under "MANUAL ORDER". Meaning, we will manually list down your order, hence the word "Manual". You do not need to send your proof of deposit to our email. If you ordered thru our FB Page/ Group, send it to our FB page. If you ordered thru our stores, you will be given a receipt as a proof of your order.
Q: Do you have a physical store? If yes, where is it located?
A: Yes, we have two branches. GREENHILLS BRANCH, 3rd Floor, Unit S-3158, Shoppesville, Greenhills Shopping Center, San Juan, Metro Manila (before you enter Shoppesville Plus). PAMPANGA BRANCH - Engie Kei Bldg. 2nd floor Mc Arthur Hiway, Pulungbulu Angeles City, Pampanga (same building with Sing-Le Pares).
Q: What courier do you use?
A: We only use JRS for our local shipment. Q: How about Grab Express / Lalamove and other pickup services, do you accept this type of transaction?
A: Yes we do, you have to arrange the booking and you must advise the pickup person to come upstairs to get your item inside our store.
Q: How about Cash on Delivery or any similar type of transaction?
A: Sorry, no COD or these kind of transactions. Q: How about international shipping?
A: We use Philpost / EMS for international shipment. However, our website does not accept international address as of the moment. You may contact us on our Facebook page is you like to order. Payment will be made thru Paypal.